Tel +86 178 6551 0393E-mail archecmac@163.comMon - Sat 08:00 - 18:00 (GMT+8)

Service

Service

One-stop parts solutions for peak equipment performance.

What we do for you

Part identification

Send a photo, a machine serial number or a drawing. Our technical team identifies the correct part number and confirms the compatible machine models before you commit to an order.

Quality inspection

Every consignment is checked against the order, dimensionally verified on key components and photographed before packing. Inspection reports are available on request.

Export & logistics

Mixed container consolidation, export documentation, customs clearance support and door-to-door shipping to your warehouse or workshop.

 

Warranty

Parts are supplied with a standard warranty against manufacturing defects. Claims are handled directly by our after-sales team, usually within one working day.

Technical support

Installation guidance, torque and clearance data, and online support while your team fits the parts.

Stock & lead time

Fast moving wear parts are held in stock; slower moving items are sourced from our partner network with a clear lead time quoted up front.

Send us your part numbers

Tell us the machine model, part number and quantity — we will reply with pricing, availability and the fastest shipping option within 24 hours.

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