Tel +86 178 6551 0393E-mail archecmac@163.comMon - Sat 08:00 - 18:00 (GMT+8)

FAQ

Frequently asked questions

Are you a trading company or a manufacturer?

We operate our own workshop and inspection facility in Jining, Shandong Province, and we also hold long-standing supply agreements with component manufacturers. That combination lets us quote both genuine and high quality aftermarket parts.

How do I know a part fits my machine?

Send the machine model, serial number or the original part number. Our technical team verifies the fitment and confirms the correct part number before you order.

What is your minimum order quantity?

There is no fixed minimum. Small trial orders are welcome, and we are happy to consolidate several part numbers into one shipment.

Which payment methods do you accept?

Telegraphic transfer (T/T) and Alibaba Trade Assurance are our usual terms. Other arrangements can be discussed for repeat orders.

How long does delivery take?

Stock items are dispatched within a few working days. Items sourced to order typically take two to four weeks, and we confirm the exact lead time with the quotation.

Send us your part numbers

Tell us the machine model, part number and quantity — we will reply with pricing, availability and the fastest shipping option within 24 hours.

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